Help Center

Our Tshirts are manufactured to retail standard. We use Tshirts that usually weigh between 160g to 180g as these lighter weights are popular and conducive for the SA heat. 

Expect 100% cotton for our Tshirts and a combination of 80% cotton and 20% polyester for our hoodies. We only used Tshirts that are the industry standard at major retails chains. All new Tshirts even if pre-shrunk like ours, will experience slight shrinkage after the first wash; however this is an expected minor shrinkage that does not affect the overall Tshirt size. 

Our Tshirts are soft on the skin and yet durable in the harshest of weather conditions too. Remember if you are not completely satisfied; please do contact us for our hassle free returns process. When we place our brand on a product we place our reputation on it too. 

Before ordering our Tshirt/Hoodie, please check our size chart to ensure that you order the correct size. We unfortunately do not do returns on incorrect sizing; so it is important you check first. 

Click here to check our sizing charts.

We are very proud to be using some of the latest and most advanced printing methods available worldwide. We use retail standard printing techniques to ensure your print design is long lasting no matter what weather comes.

Standard Delivery

• Simply select your product/item and choose standard delivery when checking out.
  
• You can then choose to pay securely either by card or instant EFT directly online. Instant EFT allows you to easily log into your online banking and process the transfer. It's quick, safe and easy.
• When you pay by card or instant EFT, that's it; you will receive email confirmation and then you simply wait for your delivery in 7 working days.
• Delivery is R99 anywhere in South Africa.

Order and Collect

• Simply select your product/item and choose 'Order and Collect' when checking out.
• You can then choose to pay securely either by credit card or instant EFT directly online.
• When you pay by card or instant EFT, that's it; you will receive email confirmation and then after 5 working days you should receive an email notifying you that your order is ready for collection in Woodstock. (Full address will be included in the email)

We deliver in South Africa and have just added Namibia too . Delivery anywhere in South Africa is R99, deliveries to Namibia have a much higher rate due to distance and border clearance fees etc. 

Because the SA postal service is a little skelm at the moment, we use private couriers to professionally get your order straight to your door; :) 

Choose 'Standard Delivery' when ordering.

We aim to manufacture and deliver your item within 7 working days.

Order and Collect

We have now moved our collection point to our new shop in Woodstock; close to the Biscuit Mill. You would still have to place your order online and make payment first, upon which we will email you collection details once your product is ready for collection. 

Besides constantly monitoring our highly secure shopify online shop; we use an international standard (100% secure) payment gateway, which is powered by 'Payfast'. Your card details are encrypted and we operate on a strict privacy policy to ensure your personal details are never shared without your permission. 

This is not back door sales and we are not tik-koppe :) We operate and are governed by the highest industry standards. Our brand is not just based on quality, it's based on trust too. 

We do everything possible to ensure all orders are 200% correct; however in the rare instance that it is not, we put on a Madiba smile and go out of our way to correct any mishaps. 

We do not provide returns on incorrect sizes unfortunately; so please do check your size according to our size information, or just come into the store to fit on one of our Tshirts.

If we are at fault, please contact us within 30 days to arrange a free swap. Please note after 30 days we cannot accept any returns.

Email us: whatkind@vanniekaap.com

Use the same washing instructions that you would with any of your other 100% cotton Tshirts. The most important advice we give is "Don't iron directly on the print. Rather turn the garment inside out to iron."

Currently only to Namibia. We are very close to finalising an option of other international locations.

Shop 6, 374 Albert Road, The Salt Circle Arcade, Woodstock, 7925. (Opposite the biscuit mill)

Opening Hours

Monday to Friday: 9am - 4pm

Saturday: 9am - 2pm 

You can enquire about your online order via whatsapp or call Monday to Friday 8am to 15:30pm at 067 008 1248. Our customer services team aims to reply within 24-48 hours. 

We have just started delivering to Namibia thanks to our courier partners. As this is still a new location for us, we are currently only delivering to Windhoek, Swakopmund and Walvis Bay. We plan to add new areas soon.

Julle is mos vrek ver. Namibia is an international destination, so the courier rates include the extra distance and various border clearing fees our courier partners pay. If you want it cheaper, you can stand by the border fence and we can try and throw it over. :p

Some advice: Instead of ordering just one mug, order bulk items, as orders up to 10kg in weight will still have the same courier rate anyway. You can also get some of your friends and family to order with your order, so that you all just split the one courier rate. 

Orders being shipped to Namibia may be subject to customs or duty fees. The fees are governmental in nature and not charged by Vannie Kaap. So even though in most cases everything goes through smoothly, be aware that on rare instances these fees may apply. 

For any issues regarding customs or duty fees, please contact your local customs office. These fees cannot be refunded, as they are not charged by us.

Please note: International delivery times are not guaranteed. Customs clearance can significantly delay the delivery of international orders. Such delays are not reflected in our estimated delivery times and are beyond our control. To ensure the most efficient handling of your Namibian order, please make sure to include a local telephone number and email where you can be reached. Please check with your local customs authorities in advance to determine your country's specific import requirements.

Most definitely! This will not be in the near future, so for now to ensure our lovely Namibians can get their hands on VK merchandise, the delivery option is our gift to you. 

10 working days.